1. General Information:

Breakers Official FZ-LLC is an online sneaker retailer operating exclusively within the United Arab Emirates (UAE).
We do not ship internationally.

2. Purchases & Payments 

All prices listed on our website are in AED.
We accept payments through secure online payment gateways.
Cash on Delivery (COD) is not available.
Orders are confirmed only after payment is successfully processed.

3.Shipping & Delivery

We, Breakers Official FZ-LLC, ship only within the UAE
Orders are typically processed within 2 business days and delivered within 3 business days.
Customers must provide an accurate UAE address. We are not responsible for delivery issues caused by incorrect or incomplete addresses.
Shipping fees are calculated at checkout based on location and order size.
Customers will receive a tracking number once the order is dispatched.
If a package is undeliverable due to an incorrect address or multiple failed delivery attempts, the customer will be responsible for re-shipping costs.

4. No Returns, Exchanges, or Refunds
All sales are final. We do not accept returns or exchanges under any circumstances.
Refunds are only issued if the order is canceled before shipment or in the rare case of an incorrect item being sent.
If you receive a damaged or incorrect product, contact our support team within 24 hours of delivery for assistance.

5. Refund & Cancellation Policy
Orders can only be canceled before they are shipped. Once shipped, cancellations are not possible.

Refunds will only be issued in the following cases:
Order cancellation before shipping.
An incorrect item was sent (must be reported within 24 hours of delivery).
A defective item was received (must be reported within 24 hours of delivery, subject to verification by our team at support@breakersofficial.com).

Refunds will be processed within 2 business days after approval.
Refunds will be issued to the original payment method used at checkout.
We do not offer refunds for customer errors such as incorrect size selection or change of mind after purchase.

6. Liability & Disclaimers
Breakers Official FZ-LLC is not responsible for any damage or loss occurring after the product has been delivered.
Product colours and designs may vary slightly due to differences in screen settings and photography.

By making a purchase, customers acknowledge they have read and understood these terms.

7. Governing Law

These terms and conditions are governed by the laws of the UAE. Any disputes shall be resolved in UAE courts.

Breakers Official FZ-LLC values your privacy and is committed to protecting your personal information.

This policy outlines how we collect, use, and safeguard your data.

1. Data Collection

We collect personal information such as name, email, phone number, and shipping address when you place an order.

Payment information is processed through third-party payment gateways and is not stored by Breakers Official FZ-LLC.

We may collect browsing data through cookies to enhance user experience.

2. Use of Data

Your personal information is used solely for order fulfillment, customer support, and marketing communications (if opted-in).

We do not sell or share your data with third parties, except as necessary for order processing (e.g., payment processors, delivery services).

3. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access or misuse.

Customers are responsible for safeguarding their account credentials.

4. Cookies & Tracking

Our website uses cookies to improve navigation and provide a personalized experience.

You can adjust cookie preferences in your browser settings.

5. Customer Rights

You have the right to request access to, correction of, or deletion of your personal data.

For any data-related concerns, contact us at support@breakersofficial.com.

6. Legal Compliance

We comply with UAE data protection laws and regulations. Any disputes regarding data privacy shall be resolved under UAE law.

1. Acceptable Use

Users may not use the website for fraudulent activities, hacking, or illegal transactions.

Any misuse of the website, including automated bots, data scraping, or malicious attacks, is strictly prohibited.

2. Intellectual Property

All content, images, and branding on Breakers' website are the property of Breakers and may not be copied or used without permission.

3. Termination of Access

We reserve the right to block access to any user found violating these terms. Legal action if required, at the discreation of Breakers Official FZ-LLC. 

1. Fraudulent Orders

We monitor all transactions for potential fraud.

If an order is flagged, we may require identity verification before processing.

We reserve the right to cancel any order suspected of being fraudulent.

2. Chargebacks & Disputes

Unauthorized chargebacks may result in account suspension and legal action.

Customers should contact our support team for any payment issues before filing a dispute.

You can contact our support team at Support@breakersofficial.com

1. Support Availability

Customer support is available via email at Support@breakersofficial.com.

Response times are typically within 48 business hours.

2. Complaint Resolution

We aim to resolve customer complaints within 2 business days.